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Field Service Engineer

Compensation: $35-$50/hr.

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Wright

Wright Technical is supporting an integrator client in the industrial pipe and tubing space in need of a field service engineer to join their growing team. Individual will provide technical support, including troubleshooting, repair, installation, maintenance, and training on various types of industrial automation equipment.

 

JOB DESCRIPTION

 

– Provide technical support, solve problems, maintain systems, and deliver a consistent, positive customer service experience.

– Work independently on programming, debugging, integrating, testing, and installations.

– Conduct industrial troubleshooting in electrical, wiring, PLC, HMI, robot logic/path programming, and networks.

– Meet challenging project timelines and budgets.

– Travel as required for installation, start-up, or field support.

– Communicate effectively to provide detailed reports and updates.

– Assist in-house customer service support (phone, email, training, etc.).

– Ensure all documentation is completed in a timely manner per ISO requirements.

– Identify opportunities for preventative maintenance, training, and service support with customers.

 

REQUIREMENTS

 

– Technical degree in electrical engineering or equivalent experience is required.

– Ability to read and interpret electrical and mechanical prints.

– Machine programming (PLC/HMI) experience.

– Safety system and network programming and troubleshooting experience preferred.

– Hydraulic/pneumatic/lubrication system troubleshooting experience preferred.

– Experience with in-field installation and start-up of manufacturing equipment.

– Willingness to travel up to 70% to customer locations, including domestic and occasional international.

– Flexibility to work on-call as required to support customer needs.

– Excellent organizational, verbal, and written communication skills.

– Customer-focused with the ability to interface positively at all organizational levels.

  • Max. file size: 300 MB.

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